ChooseChula business

They should inform you that they will be paying by redeeming Chula Points. Once a User redeems a selected amount of Chula Points, a screen will appear confi...

All redemptions of Chula Points are final and irrevocable. The terms of the cancellation and any refund are agreed upon directly between you and the custome...

The payment for the Chula Points you’ve accumulated will be made to your bank account in dollars, via the Tipalti portal you’ve registered to in your onboar...

Make sure the customer shows you or your staff member the confirmation screen on their phone. In addition, you will receive an email immediately upon redemp...

During your onboarding process, your Choose Chula representative likely guided you through the process of configuring your POS. In most cases, you can simpl...

Yes. Redemption of Chula Points in your business requires a receipt from you to your customer because an exchange of goods was made between you and your cus...

No, a customer can currently use Chula Points only in the store itself.

There may be laws limiting the use of Chula Points to purchase certain goods, like alcohol, tobacco, lottery and pharmaceuticals. The City of Chula Vista ma...

In this case, the customer can reach out to Choose Chula’s support team at choosechula@colu.com. 

Each time a redemption of Chula Points is made in your business, you’ll receive a confirmation email with the amount you’ve received for that transaction an...